Where to find help

CONDUCT PROTOCOL UNIT

Please do not hesitate to contact us if we can be of assistance in relation to a complaint, an enquiry or if you would simply like more information about conduct protocol issues. Please be assured that all matters will be dealt with promptly and confidentially.

Jon Flood, Director – Conduct Protocol Unit | Jericho Road | cpu@pcnsw.org.au | (02) 9690 9325

A Contact Person  If you wish to speak to someone who is independent of the church, you may request to speak to a Contact Person when you contact the CPU. You do not necessarily need to provide details of the complaint, but the CPU may require your contact number to provide you with the details of a Contact Person. The Contact Person will listen to you without blame or bias, and provide information about relevant support services, the right to seek legal advice and the possible need for reporting to appropriate authorities. Call (02) 9690 9325.

Jericho Road Counselling Service – 1800 818 133 (for NSW) or contact CPU for details (for other states).

NATIONAL SERVICES

Police – Triple Zero – 000 (if there is immediate danger) or 131 444 (in NSW) (non-urgent)

Kids Helpline – 1800 55 1800

Lifeline – 131 114

1800RESPECT: National Sexual Assault, Domestic & Family Violence Counselling Service – 1800 737 732

  • New South Wales
  • Australian Capital Territory
  • Tasmania
  • Western Australia
  • Other States & Territories

Child Protection Hotline – 132 111 for the general public

Department of Communities & Justice (DCJ) Helpline  133 627 for Mandatory Reporters to get priority access to a caseworker.

Domestic Violence line – 1800 65 64 63 (24 hours)

Child Protection and Family Support – 1800 622 258

Crisis Care Helpline – 08 9223 1111 or 1800 199 008

Northern Territory
Child Protection Hotline – 1800 700 250


South Australia
Child Abuse Report Line – 13 14 78


Queensland
Child Safety Services – 07 3224 8045 or 1800 811 810
After hours Crisis Care – 07 3235 9999 or 1800 177 135


Victoria
Child Protection Crisis Line – 13 12 78

BREAKING THE SILENCE

OUR RESPONSE

OUR SERVICES

OUR RESOURCES

REPORTING ABUSE

CONTACT THE CPU