CONDUCT PROTOCOL UNIT
Please do not hesitate to contact us if we can be of assistance in relation to a complaint, an enquiry or if you would simply like more information about conduct protocol issues. Please be assured that all matters will be dealt with promptly and confidentially.
A Contact Person – If you wish to speak to someone who is independent of the church, you may request to speak to a Contact Person when you contact the CPU. You do not necessarily need to provide details of the complaint, but the CPU may require your contact number to provide you with the details of a Contact Person. The Contact Person will listen to you without blame or bias, and provide information about relevant support services, the right to seek legal advice and the possible need for reporting to appropriate authorities. Call (02) 9690 9325.
Jericho Road Counselling Service – 1800 818 133 (for NSW) or contact CPU for details (for other states).
Police – Triple Zero – 000 (if there is immediate danger) or 131 444 (in NSW) (non-urgent)
Kids Helpline – 1800 55 1800
Lifeline – 131 114
Child Protection Hotline – 132 111 for the general public
Department of Communities & Justice (DCJ) Helpline – 133 627 for Mandatory Reporters to get priority access to a caseworker.
Domestic Violence line – 1800 65 64 63 (24 hours)
Child and Youth Protection Services – 1300 556 729
Strong Families, Safe Kids Advice & Referral Line – 1800 000 123
Child and Youth Services – 1300 737 639
Child Protection and Family Support – 1800 622 258
Crisis Care Helpline – 08 9223 1111 or 1800 199 008